KB Financial Group and Google Cloud announced a strategic partnership on the 28th to accelerate group-level AI transformation (AX). The collaboration combines Google Cloud's latest AI technology with KB Financial's financial expertise to drive business innovation, improve customer financial experiences, enable data-driven decision-making, and build AI financial platforms. The partnership has already produced two AI agents using Google's generative AI model Gemini: KB DAVIS for employee data analysis and KB Star 별이 for personalized customer service.
KB Financial Develops KB DAVIS Data Analysis AI Agent
KB Financial developed KB DAVIS (다비스), a data analysis AI agent utilizing Google Cloud's generative AI model Gemini. KB DAVIS enables users to ask questions in everyday language and receive analyzed data results. The AI agent functions as a personalized AI work assistant that understands users' work context and request intentions beyond simple question-and-answer exchanges. KB Financial employees can search, analyze, and apply various information including work manuals, product information, and market data through conversational interactions on a single platform.
![KB Financial and Google Cloud Partnership]()
Source: KB Financial
KB Star 별이 Multimodal AI Agent Completes Internal Testing
KB Financial developed KB Star 별이, a conversational AI agent using Google Gemini that enables real-time natural language dialogue. The multimodal AI solution understands voice, text, and images simultaneously to provide personalized financial services. The agent offers consultations including financial product comparisons and customized portfolio guidance within natural conversation flows. KB Star 별이 completed internal testing and KB Financial plans to build it into a finance-specialized multimodal AI platform equipped with real-time interpretation capabilities for over 70 languages and financial, economic, and lifestyle information provision.
Partnership Focuses on Four Core Collaboration Areas
KB Financial and Google Cloud agreed to expand cooperation in four areas: AI-based business innovation, customer financial experience improvement, data-based decision-making, and AI financial platform development. The partnership includes strengthening human capabilities through knowledge and know-how sharing. A KB Financial official stated the collaboration will develop AI from a simple work support tool into a core partner for creating future-oriented financial AI services.
FAQ
What AI agents did KB Financial develop with Google Cloud?
KB Financial developed two AI agents using Google's Gemini model: KB DAVIS for data analysis and KB Star 별이 for customer service. KB DAVIS allows employees to search and analyze work manuals, product information, and market data through conversational interactions. KB Star 별이 provides personalized financial services through real-time natural language dialogue and completed internal testing.
What capabilities will KB Star 별이 have as a multimodal AI platform?
KB Financial plans to build KB Star 별이 into a finance-specialized multimodal AI platform with real-time interpretation capabilities for over 70 languages and the ability to provide financial, economic, and lifestyle information. The platform will understand voice, text, and images simultaneously to deliver personalized financial services including product comparisons and portfolio guidance.
