PwC, McKinsey Cut Thousands of Support Roles as AI Takes Over Administrative Tasks

According to sources familiar with the matter, PwC's U.S. operations laid off approximately 600 administrative assistants and support staff in February 2026 as part of a broader effort by consulting and accounting firms to reduce costs and make room for AI adoption. Positions such as administrative assistants, traditionally open to candidates without elite education credentials and paying over $100,000 annually, are being eliminated or relocated across the professional services sector. The shift marks a significant decline in this career path, which previously offered mid-level compensation, incentives, and advancement opportunities for those supporting senior partners.
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