Netflix Tests AI Voice Interface and Conversational Search to Improve Content Discovery

According to Bloomberg, Netflix announced on June 3 at the Bloomberg Tech conference that it is testing generative AI and natural language processing to enhance content discovery. Chief Product and Technology Officer Elizabeth Stone revealed the streaming company is testing a voice user interface and other features to deliver recommendations better reflecting what viewers want to watch. The initiative builds on Netflix's existing conversational search tool, which is currently in beta testing on iPhone and iPad devices.
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